Terms and condition

Welcome to Prani Vet Private Limited! These Terms and Conditions govern your use of our website (https://pranivet.com/) and the purchase of veterinary products offered by us. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Definitions
“Prani Vet,” “we,” “us,” or “our” refers to Prani Vet Private Limited, the company offering veterinary products through this website.

2. Online Purchase

2.1 Eligibility: By making a purchase on our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2.2 Product Information: We strive to provide accurate and up-to-date information about our veterinary products. However, we do not warrant that the product descriptions, images, or any other content on our website are error-free, complete, or reliable. We reserve the right to correct any errors or inaccuracies and to update product information at any time without prior notice.

2.3 Order Confirmation: After placing an order, you will receive an email acknowledging the receipt of your order. Please note that this email is not an acceptance of your order; it is a confirmation that we have received it.

2.4 Acceptance of Order: Acceptance of your order and the formation of a contract between you and Prani Vet will occur when we dispatch the ordered products to you. We reserve the right to decline or cancel any order at our sole discretion.

3. Payment

3.1 Payment Methods: We accept online payments through various secure payment gateways. You agree to provide accurate and complete payment information at the time of purchase.

3.2 Currency: All prices displayed on our website are in the currency specified during the checkout process.

4. Delivery

4.1 Shipping Information: We offer delivery services for our veterinary products within the regions specified on our website.

4.2 Delivery Times: Estimated delivery times are provided during the checkout process and are subject to change based on factors beyond our control. We strive to deliver products promptly, but we do not guarantee delivery dates.

4.3 Shipping Charges: Shipping charges are calculated based on your selected shipping method, delivery location, and order weight. These charges will be displayed during the checkout process.

5. Refund and Returns

5.1 Refunds: Prani Vet does not offer refunds for products unless they are delivered damaged or defective. In such cases, please contact us at Vetprani@gmail.com within 48 hours of delivery, and we will initiate the resolution process.

5.2 Returns: We do not accept returns for any other reason except for damaged or defective products.

6. Intellectual Property

6.1 Trademarks and Copyrights: All content on our website, including logos, images, and text, are the intellectual property of Prani Vet Private Limited and are protected by applicable trademark and copyright laws.

7. Limitation of Liability

7.1 Disclaimer: Prani Vet does not provide veterinary advice or services. The information provided on our website is for general informational purposes only. For specific veterinary advice, please consult a qualified veterinarian.

7.2 Limitation of Liability: Prani Vet Private Limited and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products.

8. Governing Law and Jurisdiction

8.1 Governing Law: These Terms and Conditions are governed by the laws of [Your Jurisdiction], without regard to its conflicts of law principles.

8.2 Jurisdiction: Any disputes arising from the use of our website or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

9. Changes to Terms and Conditions

9.1 Updates: Prani Vet Private Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

9.2 Review: We encourage you to review these Terms and Conditions periodically to stay informed about any updates.

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at Vetprani@gmail.com.

Note: The “Terms and Conditions” are effective from the date of publication and supersede any previous policies on the same subject.